Quiet Zone Information

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In April 2013, the Federal Railroad Administration approved a Quiet Zone for the following public railroad crossings along Valley Blvd.: Fairway Drive, Lemon Avenue, and Brea Canyon Road. 

Quiet Zones are sections of the railroad corridor where train crews will not regularly sound their horns, however, this does not mean that trains can never sound their locomotive horns. 

While traveling through the Quiet Zone crossings, the engineer may sound the horn for any of the following reasons:
  • The train crew is aware the crossing warning devices (lights, bells and gates) are malfunctioning.
  • The warning devices are out-of-service for repair, testing or maintenance.
  • Railroad or contract employees are working on or near the tracks.
  • The train crew may sound a warning to animals, vehicle operators, pedestrians, trespassers, crews on other trains, or in the engineer’s sole judgment such action is appropriate in order to prevent imminent injury, death, or property damage.

Before submitting a complaint, please review the information above and note that complaints can only be addressed if they occur directly at the intersections along Valley Blvd. listed above (please note that Benton Rd. is not included in the Quiet Zone and train engineers will sound their horns at this private crossing east of Grand Ave.). 

Simply hearing a train horn sound in Walnut will not be considered by the railroad authority as a legitimate, actionable complaint. Please remember that even in a "Quiet Zone" train engineers are given the authority to sound their horns whenever they feel it is appropriate or necessary for the sake of public safety. 
Complaints may be e-mailed to:
WebInquiries@dot.gov

Please make sure your reports are timely and within 12 hours of the incident.
Please include the following information in your e-mail:
  • Date of Incident
  • Time of Incident
  • Direction of train travel (if known)
  • Nature of complaint (i.e. excessive number of blasts, blasts too long, too loud)
  • Your contact information